Genifea

Every Caller, Every Need, Always Answered

A missed call. A lost vendor. A missed buyer. A wasted opportunity.

Genifea makes it easy for anyone who calls your agency — buyer, vendor, landlord, tenant, supplier, solicitor, or anyone else — to get through, be understood, while leaving you free to focus on deals.

The True Cost of a Missed Call

It happens every day. A landlord calls while you’re showing a property. A vendor rings when your team is busy handling enquiries. Your voicemail picks up, and just like that, they’re already dialing your competitor. Because in their mind they are thinking, “If you are not there for the sale, you won’t be there for the service.” 

That single missed call could cost you thousands in lost commission. All your marketing efforts, branding, and reputation building—wasted in seconds when a missed call turns your lead away.

See Uncut Demo - From Call Landing to CRM Entry

Estate Agents, Superpowered.

24/7 Effortless Conversations 

Callers do not get stuck, lost or frustrated. Genifea AI feels easy to talk to and callers have been happily sharing details ranging from budgets to occupations to family details in a fluid conversation.

Works For Everyone 

Whether it’s a valuation lead, a tenant with a repair issue, a buyer following up on a bid or a prospective tenant enquiring about a rental or a lawyer chasing paperwork: Genifea is built to handle everything.

Smart Lead Qualification

Engages and qualifies prospective buyers and tenants to help you assess their fitment into your objectives, empowering you to prioritize your follow-ups strategically.

Smart Escalation

Urgent vendor or landlord calls or critical property maintenance issues get flagged instantly with SMS alerts so you never miss critical opportunities.

Instant Summaries

Receive detailed email summaries immediately after each call, with caller information, action items, and call transcript and call recording—everything you need to prioritize, follow-up, and close the deal.

Live in under 24 hours with zero integration hassle. Works with your existing phone system and website.

How Genifea Works?

Any Caller Rings

A potential vendor or landlord, buyer, tentant, supplier, surveyor, or anyone else calls your agency while you’re unavailable to answer the phone.

Genifea Answers Immediately

Guiding them smoothly through their enquiry.

Lead or Message Captured

Every detail gets captured accurately, including lead qualification details to help you prioritize your response.

Urgent Cases Flagged in Real Time

Valuation or an emergency triggers instant alert.

Summary Delivered, CRM Updated

You receive an instant email with all relevant information to follow up with the caller – including a call recording and full transcript. If call was a lead, then your CRM also gets updated automatically.

Real World Results

0

Minutes

Average call overflow per month during business hours for an independent agency office
0

Valuations Saved

Average valuation requests saved by Genifea from calls that would have otherwise been missed

24/7

Coverage

Round-the-clock professional call handling without hiring additional staff

0

Leads Lost

With Genifea handling your calls round the clock

What Our Customers Say

"Genifea has completely taken the stress out of missed calls — every lead is captured, no matter when they ring. It’s like having an extra team member who never sleeps, so I can focus on my actual work."
James O'Malley
Director, YPG Estate Agents
"Knowing Genifea is handling our calls gives me peace of mind throughout the day. I’m no longer constantly interrupted and can finally get through my to-do list."
Josh
Lettings Director
"The instant summaries are brilliant. I can prioritize calls in real time without picking up the phone - absolute game changer."
David Matthews
Managing Director, M&J Estate Agents

Choose An Agent That Works Best For Your Business

Receptionist

  • Agentic AI
  • 24/7 Call Answering
  • Handle All Inbound Calls
  • Natural Conversations
  • Instant Email Summaries
  • 1 Agent Line Included
  • Additional Lines Available
  • Emergency Alerts Available
  • Email support
  • Lead Qualification
  • Contextual Conversations
  • Sync With Marketed Properties

Smart Agent

  • Advanced Agentic AI
  • 24/7 Call Answering
  • Handle All Inbound Calls
  • Natural Conversations
  • Instant Email Summaries
  • 1 Agent Line Included
  • Additional Lines Available
  • Emergency Alerts included
  • Email & WhatsApp support
  • Lead Qualification
  • Contextual Conversations
  • Sync With Marketed Properties

Book a call with our team and we will have you up and running in less than 24 hours

Frequently Asked Questions

My clients do not want to talk to a robot. Does Genifea sound like a person?
Genifea is trained for natural conversation flow. It has proven to be incredibly effective at helping estate agency callers. Most callers are able to discern that they are talking to AI but they fully engage and usually hang up thanking Genifea. Book a free demo and let us show you.
How much effort do I need to get it up and running?
Zero. Everything is automated and done for you so that you do not have to spend a minute away from doing your core job.
Will it integrate with my CRM?
We haven’t come across a CRM that Genifea could not integrate with. Get in touch and we will be happy to discuss your integration requirements.
Do you provide support?
We are fanatic about providing you the best possible experience. If anything does not sit right, reach out and we will make it work for you.

Don’t hand over hard-won instruction opportunities to your competition